Why, and when, you would need to powerwash your device

• You experienced increased slowness on your Chromebook
• Your images aren’t loading
• Your device won’t connect to WiFi
• Your trackpad is not tracking accurately
• Your touchscreen has stopped working

Step 1:

Press esc  + refresh + power (on side of Chromebook)

All at the same time.

Step 2:

Once the screen comes back with a yellow exclamation mark

Press ctrl + d

All at the same time.

Step 3:

When taken to the next screen

Press enter

Step 4:

The screen will go black, then an image of a chromebook with a red exclamation mark will appear

Press the spacebar

Step 5:

The same screen will reappear

Press enter

Then it will tell you the OS verification has been turned on.

Step 6:

Your device will restart will a welcome screen

Click On “Let’s go”

Step 7:

Select your home wifi network and enter your wifi password. Once connected, click “Next”

Step 8:

You will be taken to the Google Chrome OS terms. Click on “Accept and continue”.

Step 9:

The Chromebook will check for updates, then you will click on “Done”.

Step 10:

You will be taken to the Sign in to your Chromebook page, click on “Next” and sign in with your PUSD account.

Congratulations! You have successfully power washed your Chromebook.